A massage is meant to make you feel good & we personally feel that your experience should be personalized to you. 

Get to know the steps beforehand so you’re feeling as relaxed as possible walking into your massage appointment at Elevated Bodyworks.

What to Expect

  • Book an Appointment

    The first step is to get your appointment scheduled! Easily book online here. We always recommend adding yourself to our waitlist. You may do so by scrolling down once an appointment is selected and locating the "Add Yourself to the Waitlist" option in the left-hand menu. We will then reach out when new openings become available. 

    We ask that all patients store a card on file when booking regardless of if the massage will be paid for by insurance, gift card or out of pocket. This will be securely stored on the scheduling site’s encrypted server and only used in the event of a no-show or late cancellation to charge the fee.

  • Cancellation Policy (48 Hours)

    We do our best to not have to cancel on you and we know you do the same for us. Being a small business, late cancellations leave holes in the massage therapist’s schedule that can be difficult to fill. Because of this, we ask for 48 hours’ notice to cancel your appointments. The best way to do this is online through our scheduling site.

    Patients who provide less than 48 hours notice, or miss their appointment, will be charged a cancellation fee of 50% of the cost of the service. As of October 2023, the cancellation fees are $50 for 60 minutes and $70 for 90 minutes. This fee cannot be billed to insurance and may be required to be paid in full prior to future treatments.

  • Let’s Get to Know You

    Once you book an appointment, a notification will be sent to your inbox to complete our intake form which allows you to indicate any medical history, injuries, or physical conditions we should be aware of. It also is the space for you to input insurance and injury-related claim information if applicable. This step is important and we require it at least 48-hours before your appointment!

  • Your Insurance

    If you wish to bill insurance, we must verify your benefits at least 48-hours before your appointment. On the intake form provide your insurance information and we will call your insurer to get information on your benefits. We need at least 48-hour to verify and if verification cannot be completed within this timeframe, out-of-pocket costs will apply! Learn more about insurance and understanding your benefits on our insurance page.

  • During Your Massage

    Remember: your comfort matters. After discussing areas you’d like to focus on, your therapist will step out for a moment, allowing you to disrobe (to your comfort level) and lay on a table underneath a blanket. During the massage, your therapist will only uncover the areas of your body they’re working on. It’s important to maintain open lines of communication during your experience to provide feedback on their pressure or techniques. It’s also important to stay relaxed, breathe normally, as well as try to not contract or tighten your muscles.

  • After Your Massage

    When your massage is complete, your therapist will wait outside while you dress. And if you appreciated your experience, you can always leave a tip. We look forward to your next visit!

  • Accessibility

    Our office is located on the 2nd floor of the building with no lift or elevator. There are 16 steps with a handrail outside and 16 steps with a handrail inside to the second floor. Bathrooms on 1st and 2nd floors; the first floor bathroom has ADA handrails. Covid precautions included 2-way masking by your request and a HEPA filter running in the space.

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